Discount coupons Printing problem
- How can I resolve a problem I have experienced while printing out my discount coupons?
If your printer prints a blank page, or if your discount coupons do not come out properly when you try to print them, it is in all likelihood a problem associated with your printer's installation.
Try to reinstall your printer, change the plug-in port or update the drivers on the brand site for said printer.
If it still does not work, please contact us. Do not hesitate to contact us directly.
- What shall I do when the printer only prints the address of the site or if the discount coupons are superimposed?
It is most likely a problem linked to your internet browser (Internet Explorer, Mozilla Firefox, Google Chrome, etc.). Simple update your browser to a more recent version. This will generally be enough to correct the problem.
Once the problem has been resolved, contact us, and we will ensure that you can reprint the coupons that you could not access since the incident.
- What shall I do when the computer displays an error message instead of printing the discount coupons?
"Check that your printer is switched on and properly connected to your computer and that its ink cartridges are in working condition.
If the problem persists, it is most likely a connection problem: your internet speed is too slow to download the coupons for printing. Contact us, we will try again at a time when you have better connectivity, and ensure that you can reprint the coupons that you could not access since the incident.